Pixveo pays special attention to the quality of its products and make you enjoy a lifetime warranty!
Products * Pixveo receive a lifetime warranty from date of purchase. In case of failure, you simply contact us. After returning your product, each broken part will be repaired or replaced by Pixveo technician team. Where the product is to be changed and no longer exists, it will be replaced by its equivalent. The exchange decision is at the sole discretion of Pixveo. If this product is defective within the warranty period, the dealer will pay for the product under the conditions set out below. The guarantee will only be assured if the invoice, the warranty card and the registered customer, discounts to the consumer by the distributor, are presented and they include: the name of the buyer, the name address and dealer stamp the name and the product model number granted. In any case the purchase will not only guarantee proof guarantee.
Pixveo reserves the right to deny warranty if all or part of these entries has been removed or changed after the acquisition of the product by the customer at the distributor. The lifetime warranty Pixveo of products is subject to use in accordance with the instructions for use, ill-functioning electric or electronic, the defective parts. It covers all defects in workmanship or quality of security product. The lifetime warranty offered by our security company, do not apply to products that have undergone abnormal deterioration as the fall, breakage, non-compliance with maintenance tips, misuse, repair by non repairers ** Chartered … Pixveo can not be held liable for any indirect damage related to this guarantee. This product will never be considered defective in material or workmanship when must conform to national or local technical or safety standards in force in any country other than that for which it was originally manufactured. This warranty does not include periodic inspections, maintenance, repair and replacement of parts due to normal wear and tear, the costs and the risks of direct or indirect transmission to the implementation of the guarantee of product.
Pixveo The company is committed to the quality of its products by offering this guarantee without time limit . To report any problems you can contact Pixveo 04 67 15 30 29. For additional warranty information please write to the following email address : contact@pixveo.fr or garantie@pixveo.fr
* Product marked with the logo » Lifetime Warranty «
** Inter- Assistance is our authorized service
Product Pixveo lifetime warranty :
Product not Pixveo lifetime warranty :
Money back
The products offered by the store can be reimbursed PIXVEO in a time of 7 days after receiving the package. According to the general condition of the product , it may be exchanged or refunded . If you want to return a product, thank you to contact: 91 rue du Rajol , 34130 MAUGUIO . The costs related to packaging and transportation are your responsibility . The product invoice must be attached to the package , as well as the right of return , following its approval by the technical service PIXVEO . If the package is not accompanied by the return , the scoiété PIXVEO accords the right to refuse acceptance.
Remanufactured Warranty
Depending on the chosen standard exchange warranty ( 1 year to 5 years) , you can always return your package to the following address: 91, rue the Rajol , 34130 MAUGUIO , in case of malfunction of your device. Before sending you must contact our company to get a return note must be enclosed with the package. You must also attach a copy of the invoice. The validity of the right of return issued by the service department of our company is 7 days.
The exchange warranty standard PIXVEO takes into account the costs and risks of return for the return.
If the returned package is not accompanied by the return , the scoiété PIXVEO reserves the right to refuse acceptance.
Terms unsecured
The shipping of a new product: After diagnosis, if the product appears to be nonfunctional, the PIXVEO company undertakes to cover the return postage. If no malfunction is detected during the reception of the device, all return postage will be borne by the customer.
The standard replacement warranty does not undergone a refund for your product but only an exchange of product.
The standard replacement warranty is valid only if:
- The product has not been installed correctly, the product has not been properly maintained. The product has undergone transformations.
- The product has been modified.
- The product has undergone repairs.
- The product has sustained damage done by use or other third party.
- Operation problems are due to neglect, misuse, non-compliance with the requirements of the seller.
- The products are returned broken or damaged.
- The product label is torn, missing or illegible.
- Damage and faults caused by natural wear or by external natural accident.
Warranty Application
If you want to return your equipment :
Contact our customer service at (+33)04 67 15 30 29.
Get a return form sent by one of our technicians , this voucher is valid 7 days.
Resend your equipment with a copy of your bill and the return slip to the following address : 91, rue du Rajol , 34130 MAUGUIO FRANCE